Federal agencies invest billions of IT dollars annually to deliver services more effectively and securely. However, many face a common stumbling block: How to overcome obstacles that hinder ...
AI is a primary focus in Salesforce’s 10th edition of the State of Marketing, but integration, data fragmentation, and skills gaps suggest the transformation remains uneven.
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Salesforce’s ChatGPT integration is really about stopping customers from leaking their own data
Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...
Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...
Salesforce, Inc. (NYSE:CRM) introduced Agentforce 2dx, which is the latest version of its digital labor platform designed to integrate autonomous AI agents into business operations. This update moves ...
PALO ALTO, Calif.--(BUSINESS WIRE)--Workato®, the leader in agentic orchestration, has received Workday Certified Integration badges for its Salesforce CRM and CPQ accelerators. The packaged solutions ...
SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, today announced an expanded collaboration with the Adecco Group (SIX: ADEN), the world’s leading talent company, to reimagine ...
This language acknowledges a shift in how agentic AI capabilities – digital labor – is discussed and reflects Salesforce’s own pivot to the agentic enterprise, where people use AI agents to get work ...
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