The overwhelm problem patient billing causes rising bad debt and staff burnout; smarter communication improves revenue cycle performance.

Missed appointments remain one of the most persistent (and costly) challenges in patient engagement. Even as healthcare organizations use more appointment reminders, online scheduling and other ...

During a busy shift in the emergency department not long ago, I tried something new: I walked out of the double doors and into the waiting room. For a physician, the waiting room is an uncomfortable ...

Please provide your email address to receive an email when new articles are posted on . A “Patient’s Rights and Responsibilities” document can establish expectations. Reasons for termination may ...

Rural communities across the U.S. are facing an increasing healthcare crisis due to shortages in healthcare providers and facilities, especially as the nursing shortage continues throughout the ...

As hospitals bring remote patient monitoring and connected apps into their intensive care units, they're finding opportunities to not just increase efficiency of care, but also to improve the ...

For most people, healthcare feels complicated everywhere except the exam room. We trust our doctors, we get the care we need, and then the bills arrive, often filled with codes and explanations that ...

MILWAUKEE - Unanswered questions – and the problems that come with them – seem to be growing nearly a week since a cyberattack hit the Ascension hospital system. "I took out my own IV, left it on the ...

April 19 (Reuters) - Many cancer patients who'd had problems with their treatment never said anything to the doctor they thought was responsible - and almost none formally reported the problems to the ...