The overwhelm problem patient billing causes rising bad debt and staff burnout; smarter communication improves revenue cycle performance.

Missed appointments remain one of the most persistent (and costly) challenges in patient engagement. Even as healthcare organizations use more appointment reminders, online scheduling and other ...

March 9, 2011 (Orlando, Florida) — Editor's note: Patients who are addicted to drugs pose a special challenge when they present with pain at hospital emergency departments (EDs). Clinicians struggle ...

Please provide your email address to receive an email when new articles are posted on . A “Patient’s Rights and Responsibilities” document can establish expectations. Reasons for termination may ...

As hospitals bring remote patient monitoring and connected apps into their intensive care units, they're finding opportunities to not just increase efficiency of care, but also to improve the ...

Please provide your email address to receive an email when new articles are posted on . Development of rheumatoid arthritis, or another such inflammatory disease, often brings with it a mental toll.

Contact center solutions for the health network need to have better outreach and call handling to ensure payment-related queries are answered. Patient problems should be resolved by having automated ...

April 19 (Reuters) - Many cancer patients who'd had problems with their treatment never said anything to the doctor they thought was responsible - and almost none formally reported the problems to the ...

Experts discuss how health care organizations can address the "missing patient" problem in our health system. This is the second article in a series on value-based care and the four challenges health ...

Risk assessments of drug-related problems for cardiac surgery patients can be conducted by implementing a framework for patient safety. Objectives: Patients undergoing cardiac surgery are considered ...

Forbes contributors publish independent expert analyses and insights. Dr. Robert Pearl covers the people, tech and business of healthcare. Tony Thomas, a registered nurse from New York reunites with ...