Any time an organization looks to make changes using process improvement methodologies, it often meets heavy internal resistance from the “doers.” These individuals are responsible for instituting ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Continual performance improvement is the key to health system survival in today’s challenging financial environment. That was the consensus reached by a panel of CFOs from hospitals and health systems ...

One challenge for the business process movement has always been the tradeoff between deep analysis and improvement-oriented actions. Process analysis—understanding and measuring a process and the ...

The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have ...

To improve the safety of the operating environment, a holistic method for defining and evaluating the systems that aid an operator with the safe operation of a process unit is required. This approach ...

Dr. Jim Kane addressed the Capability Maturity Model Integration (CMMI), ISO 9000, Information Technology Infrastructure Library (ITIL) and Six Sigma alternative frameworks for process improvement for ...

It’s an exciting time to be in healthcare. The industry is experiencing change unlike any other time in modern history, but that doesn’t come without its challenges. The rising costs of care and those ...

There is a common lean phrase, “Bad systems beat good people.” Sometimes it is attributed to Dr. W. Edwards Deming although it isn’t actually his quote. I’ve used it for 20 years but couldn’t tell you ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...